Hanoi L'Heritage Diamond Hotel & Spa

Hotel is clean and well organized. The staff were amazing and attentive to all of our requests. James one of the employees, made sure we had everything we needed and our stay was as comfortable as possible. Highly recommend for anyone seeking a delightful hotel experience! We will definitely be back next time!

Great hotel! Very good location. Walking distance from all touristy places. The staff are very nice and helping. They booked all of our tours with good price and service. Just talk with Savi and you are good to go. Breakfast is delicious also.

Our experience has been wonderful and indescribable. We stayed in the city view room, which was AMAZING. The amenities were of high quality, comfortable and spacious. The staff was very attentive. The breakfast was excellent. I 100% recommend this hotel.

Excellent hotel in the middle of Hanoi’s old quarter. Great location. Hotel is beautiful, super clean and the staff is great. Special mention to their customer care/ guest services Martin, he is excellent! He makes sure you set with everything you need, offered to get a breakfast packed due to the very early tour pick. Also advise to enjoy breakfast and informed when the tour guide was in lobby ready to pick up. So there was need to wait in lobby for the tour pick up, instead waited in the restaurant with a nice view and a coffee.

The hotel is in a great location, everything you need on your doorstep and a five minute stroll to the lake. Of all the hotels I stayed in during my trip this was one of the most peaceful experiences, I got a good nights sleep ! The staff are super attentive and friendly, I got a great pedicure in the spa, breakfast (as a vegetarian) was one of the best I’d found. If I return to Hanoi I’d happily stay here again. Shout out to Sabi in particular for all her help during my stay. Mini bar prices were very acceptable, first time in years I’ve actually used a hotel mini bar